Types of Clients

Launch Pad FT has an objective to make the incubator client population mirror the diversity demographics of the local population. Every effort will be made to recruit veteran, women and minority entrepreneurs. However, the overriding qualification will be the selection criteria which do not discriminate by race, gender, religion or age factors.

Clients must either be a planned start-up operation or an early stage venture with identifiable constraints to sustainability. All clients must meet stringent admission requirements and be willing to make a financial and business commitment to the incubation program. Non-resident clients and tenants of the facility must meet certain qualifications as defined.

The classifications of incubator clients that will be considered for admission are:

Resident Client

A Resident Client will occupy an office or shop area in the physical facility. The Client will be subjected to guidance, coaching, consulting and monitoring by Launch Pad FT management, staff, and mentors. Resident Clients will attend all Launch Pad FT educational and training functions and participate in both weekly and monthly scheduled mentoring sessions. Resident Clients are entitled to scheduled use of conference and classrooms; free Wi-Fi connection and use of the typical business center services (photocopier, audio-visual equipment, network printers and fax facilities). Resident Clients will be required to vacate the facility once the defined program is completed and agreed milestones are met. A Client may apply for a position of Anchor Tenant at the end of the incubation process. A Client may apply for a position of Anchor Tenant at the end of the incubation process and is eligible for the Graduate Affiliate program.

Shared Occupancy Client

A Shared Occupancy Client needs a full resident incubation program without a requirement for a full-time office and may enter the incubator assigned a workstation in the Co-working space.  The Client will be subjected to guidance, coaching, consulting and monitoring by Launch Pad FT management, staff, and mentors.  Shared Occupancy Clients will attend all Launch Pad FT educational and training functions and participate in both weekly and monthly scheduled mentoring sessions. Shared Occupancy Clients are entitled to scheduled use of conference and classrooms; free Wi-Fi connection and use of the typical business center services (photocopier, audio-visual equipment, network printers and fax facilities).  Shared Occupancy Clients will be required to vacate the facility once the defined program is completed and agreed milestones are met.  A Client may apply for a position of Anchor Tenant at the end of the incubation process and is eligible for the Graduate Affiliate program.

Affiliate Client

An Affiliate Client must participate in the exact program as the Resident Client, with the exception of maintaining an office or shop in the physical facility. The affiliate status may be granted if the Client is in an industry that cannot be accommodated in the physical facility, such as agribusiness or retail. In some situations, the non-resident status may be granted if the client is committed to another facility or is required to be out of the area on a continual basis. A Client may apply for a position of Anchor Tenant at the end of the incubation process and is eligible for the Graduate Affiliate program.

Post Graduate Associate

A company that has successfully graduated from the Launch Pad or other Certified Incubator may apply for Post Graduate Associate Status. This is a non-resident client position that provides the following benefits to the company.

  • Participation as a full member of the Launch Pad Advisory Council with voting rights on the Admissions Committee
  • Scheduled use of the conference/classrooms for Company functions and meetings
  • Access to the co-working space during normal working hours
  • Discounted tuition to educational programs
  • A quarterly financial/business review with coaching recommendations
  • Credit toward fees for each hour of coaching given to current incubator clients

Virtual Client

Launch Pad FT may also offer virtual incubation services. This is a special program custom designed for a client that is not physically located in the geography of the incubator or who may have disabilities that prohibit regular attendance at the Launch Pad FT facility. The mentoring, consulting and review services are conducted via the internet and through video conferencing technologies.

Anchor Tenant

Launch Pad FT may elect to recruit an existing smaller company (or spin-offs from larger companies) to rent space as “anchor tenants”. These companies would occupy a portion of Launch Pad FT on a one-year lease, with the assumption that there is excessive office or shop capacity.  Launch Pad FT clients would benefit from the business acumen, organizational structure, and experience of the anchor clients. In addition, the anchor clients would gain a “first look” at new technologies, new company opportunities and associated businesses.

Temporary Tenant

Working through area Chambers of Commerce and Economic Development Authorities, Launch Pad FT may provide, on a space available basis, temporary office facilities to management or executive personnel of companies relocating within the District. Market rates will apply and all services provided will be billable.

Co-Working Members

A co-working client prepays by the hour or pays a monthly unlimited use fee to use the facility and has access to a furnished cubicle workspace in a shared office. Co-Working Members have use of the facility only during the normal scheduled work day. Members are entitled to scheduled use of conference and classrooms; free Wi-Fi connection and use of the typical business center services (photocopier, audio-visual equipment, network printers and fax facilities). Typically, any individual or business may qualify for this offering: road warriors, multi-level marketing, telecommuters, traveling sales personnel, freelancers, students, and other home-based businesses.

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